I need a friend in Uk

Z

zaras27

Member
Messages
11
My Satellite Setup
Sky HD
My Location
Greece
Mates ,
I need a friend to help me with my account in UK .
Please
 
rolfw

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,970
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
What type of account?
 
Z

zaras27

Member
Messages
11
My Satellite Setup
Sky HD
My Location
Greece
In Sky Digital
 
rolfw

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,970
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
OK, so what type of help?
 
Z

zaras27

Member
Messages
11
My Satellite Setup
Sky HD
My Location
Greece
I had my account for 9 years in a so called UK agent who handles the account for foreign countries .Now after 9 years he stopped so I cannot do anything .Nor to change my package nor to have my new card ..So he has to call on behalf of me and just change the package and ask when I will receive my new card (in his address ) and sent it to Greece
 
rolfw

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,970
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
You would need all of the basic information about the originating user/address, passwords and direct debit/credit card details to change anything, do you have all of this?
 
Z

zaras27

Member
Messages
11
My Satellite Setup
Sky HD
My Location
Greece
The only thing that I have is the card number in the Skybox and the credit card but as far as I know a friend of mine found last year someone who called Sky and only with the card number he done it simply.He was also 9 years subscriber so nobody ask him anything!
 
rolfw

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,970
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
Well they are a lot more diligent now and ask some pretty searching questions.
 
Z

zaras27

Member
Messages
11
My Satellite Setup
Sky HD
My Location
Greece
rolfw said:
Well they are a lot more diligent now and ask some pretty searching questions.

So what can I do? What do you propose ?
 
rolfw

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,970
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
I can't really propose anything, is your original provider definitely off the scene and uncontactable?
 
Z

zaras27

Member
Messages
11
My Satellite Setup
Sky HD
My Location
Greece
Web site down , emails for about 2 months with no answer , no tel or mobile working !! I tried everything
 
rolfw

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,970
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
Have you checked the whois information for the domain name? _http://whois.domaintools.com/
 
Channel Hopper

Channel Hopper

Suffering fools, so you don't have to.
Staff member
Messages
30,346
My Satellite Setup
A little less analogue, and a lot more crap.
My Location
UK
rolfw said:
Have you checked the whois information for the domain name? _http://whois.domaintools.com/
or give their company name here, someone might know what happened to them
 
Z

zaras27

Member
Messages
11
My Satellite Setup
Sky HD
My Location
Greece
Domain name: smart2check.com
 
Z

zaras27

Member
Messages
11
My Satellite Setup
Sky HD
My Location
Greece
Hey mates nothing ? Nobody to help ?
 
Topper

Topper

Amo Amas Amant Admin
Staff member
Messages
23,121
My Satellite Setup
IDD CI24 ECONO MM Penta 1.20 Galaxy II
1.2Mtr Polar MTG yes it has been on the arc for 25 years and is now fixed on 13 East using two pairs of rusty molegrips. Unlike me they never groan but always perform.
My Location
Blackburn, Lancashire
zaras27 said:
Hey mates nothing ? Nobody to help ?
We are sorry you will have to be patient, many members work during the day and others only login once per week, this is a minority specialist area where solutions are not easy to find otherwise you would not be here asking the question. The crux problem is that you are based in Greece and Sky are actively trying to stop subscriptions being given outside of the UK for legal reasons.

Members on here more often than not have their own subscription to look after and Sky do not allow you to have more than one subscription per property address so it is going to be difficult to provide a solution for you.
 
PaulR

PaulR

Dazed and Confused Admin
Staff member
Messages
16,927
My Satellite Setup
-----------See sig-----------
My Location
Wirral, NW UK and Vaucluse, France.
I've followed the name through to this company based in the UK and Germany

_http://www.satellite-links.co.uk/directory/dsjitsolutions.html

Have you tried all the phone numbers on this site?
 
Z

zaras27

Member
Messages
11
My Satellite Setup
Sky HD
My Location
Greece
Unfortunately my friend the number in Germany does not exist and in Uk is a dead line ......:(
 
rolfw

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,970
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
They've probably have been forced out of business, several suppliers have been. You'll have to look at finding a different supplier and make sure that you cancel your direct debit or credit card payment, as Sky will have sent out the card to the registered address by now, and your existing card will eventually stop working. There will be a house or small block of flats with a huge pile of envelopes from Sky, containing update cards, their churn rate immediately after the full switchover to new cards may be huge.
 
Z

zaras27

Member
Messages
11
My Satellite Setup
Sky HD
My Location
Greece
Ok Thanks . Any suggestion for a reliable supplier to help me from someone here ?
 
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