I need a friend in Uk

zaras27

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Mates ,
I need a friend to help me with my account in UK .
Please
 

rolfw

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What type of account?
 

rolfw

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OK, so what type of help?
 

zaras27

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I had my account for 9 years in a so called UK agent who handles the account for foreign countries .Now after 9 years he stopped so I cannot do anything .Nor to change my package nor to have my new card ..So he has to call on behalf of me and just change the package and ask when I will receive my new card (in his address ) and sent it to Greece
 

rolfw

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You would need all of the basic information about the originating user/address, passwords and direct debit/credit card details to change anything, do you have all of this?
 

zaras27

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The only thing that I have is the card number in the Skybox and the credit card but as far as I know a friend of mine found last year someone who called Sky and only with the card number he done it simply.He was also 9 years subscriber so nobody ask him anything!
 

rolfw

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Well they are a lot more diligent now and ask some pretty searching questions.
 

zaras27

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rolfw said:
Well they are a lot more diligent now and ask some pretty searching questions.


So what can I do? What do you propose ?
 

rolfw

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I can't really propose anything, is your original provider definitely off the scene and uncontactable?
 

zaras27

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Web site down , emails for about 2 months with no answer , no tel or mobile working !! I tried everything
 

rolfw

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Have you checked the whois information for the domain name? _http://whois.domaintools.com/
 

Channel Hopper

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rolfw said:
Have you checked the whois information for the domain name? _http://whois.domaintools.com/

or give their company name here, someone might know what happened to them
 

zaras27

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Domain name: smart2check.com
 

zaras27

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Hey mates nothing ? Nobody to help ?
 

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zaras27 said:
Hey mates nothing ? Nobody to help ?

We are sorry you will have to be patient, many members work during the day and others only login once per week, this is a minority specialist area where solutions are not easy to find otherwise you would not be here asking the question. The crux problem is that you are based in Greece and Sky are actively trying to stop subscriptions being given outside of the UK for legal reasons.

Members on here more often than not have their own subscription to look after and Sky do not allow you to have more than one subscription per property address so it is going to be difficult to provide a solution for you.
 

PaulR

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I've followed the name through to this company based in the UK and Germany

_http://www.satellite-links.co.uk/directory/dsjitsolutions.html

Have you tried all the phone numbers on this site?
 

zaras27

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Unfortunately my friend the number in Germany does not exist and in Uk is a dead line ......:(
 

rolfw

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They've probably have been forced out of business, several suppliers have been. You'll have to look at finding a different supplier and make sure that you cancel your direct debit or credit card payment, as Sky will have sent out the card to the registered address by now, and your existing card will eventually stop working. There will be a house or small block of flats with a huge pile of envelopes from Sky, containing update cards, their churn rate immediately after the full switchover to new cards may be huge.
 

zaras27

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Ok Thanks . Any suggestion for a reliable supplier to help me from someone here ?
 
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