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Satellite TV receivers & systems support forums
Satellite Systems - What to Buy - What to install
Manhattan boot problem
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<blockquote data-quote="Channel Hopper" data-source="post: 122560" data-attributes="member: 175144"><p>The memory issue is soft/firmware issues, usually due to a lazy designer. It can be fixed with an upgrade.</p><p>The boot problem is hardware related, down to the Eurosat partner in Korea using substandard chipsets in the receivers. </p><p></p><p>Its well documented and short of a new motherboard, is terminal for the receiver. In this situation the receiver would have had to go back to a repair shop, fixing under warranty is probably the only option for the supplier as it is effectively a manufacturing defect (in other products you would have a 'recall'). </p><p>The carriage however is at the discretion of the supplier, most would be satisfied with carriage borne on each way by the sender. But if the delay in repair/replacement becomes unacceptable to the original owner , especially before sending, then it would seem reasonable to use a bit of persuasion to get the unit collected /returned at no cost.</p><p></p><p>Think of it this way, would you have bought the receiver if you had an inkling of the problems that might lie ahead, and be willing to foot half of the transit bill(s)?</p></blockquote><p></p>
[QUOTE="Channel Hopper, post: 122560, member: 175144"] The memory issue is soft/firmware issues, usually due to a lazy designer. It can be fixed with an upgrade. The boot problem is hardware related, down to the Eurosat partner in Korea using substandard chipsets in the receivers. Its well documented and short of a new motherboard, is terminal for the receiver. In this situation the receiver would have had to go back to a repair shop, fixing under warranty is probably the only option for the supplier as it is effectively a manufacturing defect (in other products you would have a 'recall'). The carriage however is at the discretion of the supplier, most would be satisfied with carriage borne on each way by the sender. But if the delay in repair/replacement becomes unacceptable to the original owner , especially before sending, then it would seem reasonable to use a bit of persuasion to get the unit collected /returned at no cost. Think of it this way, would you have bought the receiver if you had an inkling of the problems that might lie ahead, and be willing to foot half of the transit bill(s)? [/QUOTE]
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Satellite TV receivers & systems support forums
Satellite Systems - What to Buy - What to install
Manhattan boot problem
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