New Format EPG? Not here!

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geoffreys

ASBO Club Member - Persona non grata
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My Satellite Setup
Famaval 2.4m dish, Invacom 0.2dB LNB (single), Pace 430N
My Location
Famagusta District, Cyprus
#1
Hi All,
According to Ch 999 on SKY, and ads, we should now be receiving the new 2 page/15 category EPG. Well I am not - not yet anyway. Is it in fact being transmitted? If so how do I get my receiver to update, I receive all other changes OK (11778) as far as I know. I did change my receiver 2 months ago and SKY were informed in order to get the card and receiver matched etc. I get all channels I subscribe to (family package, or whatever it is called these days) BUT I notice on other channels I get the message "This is the wrong card for this Set Top Box".
Any help will be appreciated,
Geoff
Cyprus
 
Analoguesat

Analoguesat

Administrator
Staff member
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Location
Scottish Borders
My Satellite Setup
TM 5402HD
Skybox F3
Sky+ UK.
My Location
Scottish Borders
#2
Sky+ boxes are being updated first. Dont be impatient, the updates will come for the other types sooner or later.
 
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geoffreys

ASBO Club Member - Persona non grata
Messages
306
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0
My Satellite Setup
Famaval 2.4m dish, Invacom 0.2dB LNB (single), Pace 430N
My Location
Famagusta District, Cyprus
#3
Analoguesat said:
Sky+ boxes are being updated first. Dont be impatient, the updates will come for the other types sooner or later.
Many thanks for that. I have to admit that I tend to be impatient, not a trait I am proud of. I did not realise they updated boxes by type/make of box, and the ads suggest the update has been carried out for all.
Cheers,
Geoff
 
Analoguesat

Analoguesat

Administrator
Staff member
Messages
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Location
Scottish Borders
My Satellite Setup
TM 5402HD
Skybox F3
Sky+ UK.
My Location
Scottish Borders
#4
I would imagine the non Sky+ boxes will start to get their updates this week sometime.
 
john_graydon

john_graydon

Regular Member
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My Satellite Setup
Azbox premium HD+,Dusty Dreambox 7000s,& Sky HD.
My Location
Dublin....Ireland
#5
My Sky + was updated early last week. Other sky box not + not updated yet.
 
Zorba

Zorba

Regular Member
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My Satellite Setup
3m(28.2E),1.5m(19.2E.13E,10E),1m (4W ,7W)1m (?).diseqc 10,sky plus,VU+,telergy iptv.
Satlook nit colour + Horizon hdsm.
My Location
Limassol, Sunny Cyprus
#6
geoffreys said:
BUT I notice on other channels I get the message "This is the wrong card for this Set Top Box".
Any help will be appreciated,
Geoff
Cyprus
your card has not been matched to the new box yet.Did sky ask you for your new box details?You should tell them to re send the signal.
 
G

geoffreys

ASBO Club Member - Persona non grata
Messages
306
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My Satellite Setup
Famaval 2.4m dish, Invacom 0.2dB LNB (single), Pace 430N
My Location
Famagusta District, Cyprus
#7
zorba said:
your card has not been matched to the new box yet.Did sky ask you for your new box details?You should tell them to re send the signal.
Hello again Zorba,
Well when I installed the new box we got virtually no channels at all. Rang SKY and they asked for all such details, I was advised the update (Box to Card) would take between 1 and 8 hours. In fact it took about 90 minutes, after which we got all the channels we subscribe to. So I have no problem at the moment. I am reluctant to phone SKY again as their long-delay queing system makes any such call mighty expensive (especially from overseas = Cyprus). In fact if I do have to ring them again I'll probably get family in UK to do it for me.

Incidentally, regarding EPG, I notice that since my original message starting this thread that the SKY adverts about it NOW have the banner "Updates will be taking place troughout the rest of January and February".

Geoff
 
bignick

bignick

Specialist Contributor
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My Satellite Setup
Back in the UK and missing Cyprus!!!
My Location
Aylesbury
#8
My Thomson 160 Sky+ box was done today

Pace minibox has't updated yet though.

Cheers

Nick
 
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