new SKY card/non-stop window box on screen

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My Location
pj::
#1
Hi,

Since Friday last week, I have had a (virtually) non-stop window box on my TV screen (on all channels) to insert new viewing card. The only problem is, I haven't received the new viewing card yet at my UK address! Before calling SKY (I don't permanently live in the UK), I was wondering whether, during the time that I am waiting for the new viewing card to arrive, there is a way (besides pressing back-up every 5 seconds) to get rid of this (highly annoying) window box?

Thanks in advance for any comments!

Kiki
 

rolfw

Believe it when I see it Admin.
Staff member
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My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
#2
Phone them asap Kiki, if you are receiving the message, they have sent one out, so you need to get a replacement sent out straight away. As far as I know, you cannot make the message go away unless you insert the new card.
 
Messages
12
Likes
0
My Location
pj::
#3
Thanks for your speedy reply Rolf! I'll be sure to give 'em a call today... fingers crossed!

Thanks again!

Kiki
 
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