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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky & Freesat fringe reception
"No satellite signal being received"
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<blockquote data-quote="rhonus" data-source="post: 597063" data-attributes="member: 318889"><p>I found this else where, why it's not in the manual i dont know. I had started to take my box to bits then came across this while looking for a manual for it.</p><p></p><p>This worked for me to hope it helps!! Though i didn't turn off anytime I just went through the new installation part. Good Luck to anyone with this problem.</p><p>_____________________________________________________________</p><p></p><p>Hi All, thought I would post this after a lot of hassle with Sky and 2 diff installation companies.</p><p></p><p>My Sky + Box kept showing 'No Satellite Signal' even after a reset when signal was being received (checked with standard box) after a few days of very windy weather (fluctuating signal)</p><p></p><p>First time round the Sky+ box was replaced after 2 visits by engineer as faulty.</p><p></p><p>New box lasted 1 week before showing exact same symptoms and engineer left this evening scratching his head and suggesting I see what happens with the std sky box for a few days.</p><p></p><p>bored with this response I went online and saw the info on resetting LNB, resetting box etc all to no avail ( Signal strength and quality show Zero and no lock on signal ), I also saw info about the Anytime software causing problems so i did the following</p><p></p><p>Turned off Anytime</p><p>Went into Setup i.e. Services,4,0,1 Select </p><p>Chose NEW INSTALLATION and noted that Signal was showing and 1 of the Tuners was locked on now, waited a few moments and second Tuner locked on.</p><p>Continued with install and Box did a 'Callback'</p><p></p><p>Hey presto its working perfectly now.</p><p></p><p>looks like Anytime doesnt cope with fluctuating signal</p><p></p><p>hope this helps someone and avoid boxes getting sent back as faulty hardware</p><p>_________________________________________________________________</p></blockquote><p></p>
[QUOTE="rhonus, post: 597063, member: 318889"] I found this else where, why it's not in the manual i dont know. I had started to take my box to bits then came across this while looking for a manual for it. This worked for me to hope it helps!! Though i didn't turn off anytime I just went through the new installation part. Good Luck to anyone with this problem. _____________________________________________________________ Hi All, thought I would post this after a lot of hassle with Sky and 2 diff installation companies. My Sky + Box kept showing 'No Satellite Signal' even after a reset when signal was being received (checked with standard box) after a few days of very windy weather (fluctuating signal) First time round the Sky+ box was replaced after 2 visits by engineer as faulty. New box lasted 1 week before showing exact same symptoms and engineer left this evening scratching his head and suggesting I see what happens with the std sky box for a few days. bored with this response I went online and saw the info on resetting LNB, resetting box etc all to no avail ( Signal strength and quality show Zero and no lock on signal ), I also saw info about the Anytime software causing problems so i did the following Turned off Anytime Went into Setup i.e. Services,4,0,1 Select Chose NEW INSTALLATION and noted that Signal was showing and 1 of the Tuners was locked on now, waited a few moments and second Tuner locked on. Continued with install and Box did a 'Callback' Hey presto its working perfectly now. looks like Anytime doesnt cope with fluctuating signal hope this helps someone and avoid boxes getting sent back as faulty hardware _________________________________________________________________ [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky & Freesat fringe reception
"No satellite signal being received"
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