Nova error message

V

Vasso

Member
Messages
1
My Satellite Setup
Sky
My Location
London
Dear all

Wehave nova subscription and we installed the nova box and card 6 months ago. It was all working fine until one day our TV broke down. Unfortunately we could not repair the TV so we bought a new one.When setting up the new TV we also installed the nova box and card and we were surprised to receive the following error for some of the channels (like mega,ant1,star,sky etc)

E18-4 this product is not available in this country

The vouli channel along with some European channels are broadcasting fine.

At first we thought that the card had been de-activated as it took a few weeks to replace the old TV so my parents called up nova from Greece and nova confirmed that the card is active.

Any ideas what this error might be and how it can be rectified?

Thanks

Vasso
 
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