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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
Panasonic Digibox Freezing
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<blockquote data-quote="Garf" data-source="post: 43082" data-attributes="member: 179466"><p>Trott</p><p></p><p>I have put a different STB on my dish, works fine. Put my STB on other dish, same probs. It has also reset to factory settings, uhf at channel 68 and very weak output.</p><p>My argument is, if this has been caused by new software being incompatible with older boxes, then shouldn't Sky be picking up the bill. Sky says there isn't a problem with the software. I say there probably is as there appears to be such a large number of STB's going down all at once since the last software release. With all of them showing the same symtoms, I think there is too much of a coincidence here. I know 7 people who this has happened to, plus you only have to browse the web message boards to see how common the problem is. The Sky version is that this is a very rare problem. They even advised me to "rub the static off the end of the coax with my fingers" ??? to see if that fixed the problem. I feel I am being patronised and treated like a complete dolls head by these people.</p></blockquote><p></p>
[QUOTE="Garf, post: 43082, member: 179466"] Trott I have put a different STB on my dish, works fine. Put my STB on other dish, same probs. It has also reset to factory settings, uhf at channel 68 and very weak output. My argument is, if this has been caused by new software being incompatible with older boxes, then shouldn't Sky be picking up the bill. Sky says there isn't a problem with the software. I say there probably is as there appears to be such a large number of STB's going down all at once since the last software release. With all of them showing the same symtoms, I think there is too much of a coincidence here. I know 7 people who this has happened to, plus you only have to browse the web message boards to see how common the problem is. The Sky version is that this is a very rare problem. They even advised me to "rub the static off the end of the coax with my fingers" ??? to see if that fixed the problem. I feel I am being patronised and treated like a complete dolls head by these people. [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
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Panasonic Digibox Freezing
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