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problem with qmax senator

My Satellite Setup
hi my satellite is qmax senator 2056 also my computer system is windows 7
My Location
hi i have qmax senator 2056 as some of you we are in egypt just connect this device with internet cable dsl to show art-aljazera sports tv chfrom many days all Chanel is stop of working did someone know about this problem ?how i can solve it how i can get other trusted sharing i can pay for that did someone have advice for mebest regards