Reception Problems Germany

[nick6470]

Hi Guys,

Heres my setup :

Location : Nuernberg
Receiver : Sky HD
Dish : 110 cm
LNB : Inverto Black Ultra

The problem i have is that for some strange reason i can't receive BBC 1, BBC HD and Sky News HD any more or if i can picture freezes. The 2D channels were always a problem, but Sky News HD always used to work ok except for the last 3 or 4 weeks.

Anyway went out to check my dish, which is located at the bottom of the garden on a metal pole which has a big metal base which is weighted down with paving slabs. Anyway it would seem that the guy who did the installation did not check with a spirit level if the pole is perfectly vertical, it is not!!! So would this cause reception problems with some of the weaker channels ? For info most other channels such as Sky Sports work fine.

Any help would be greatly appreciated..

Thx Nick

 

[Robbo]

Hi, the pole doesn't have to be perfecty vertical for a fixed dish installation, I doubt very much if that is your issue, especially as it was working before. Have you checked a tree hasn't blocked the signal a touch, also that the dish hasn't been knocked/blown of alignment slightly?

Also, which 110 dish have you got?

 

[nick6470]

Thx for the reply, dish is a no namer cost 40 euros, could that be a problem ? Will check the branches from the trees have not grown into the dish line of sight.

 

[Robbo]

The quality of dish can affect how well it works, but as it was working before OK, it possibly isn't the cause. I have seen some really cheap and nasty dishes working extremely well, pity they take a about 2 hours to assemble all the bits together.LOL


Also since you mentioned a BBC channel, its worth a check to ensure that the channels you watch are not affected by the BBC transponder changes that occurred on the 18th October.

 

[nick6470]

Thanks again for the reply, i can understand that the reception for 2D channels will always be a bit difficult for me because of my location, but i cant understand Sky News HD, this is on the 2A North beam, the other channels on this beam like Nat Geographic HD work fine, (signal strength 80%, sig quality 50 % on Nat Geo HD according to sky HD box) Any ideas ?

Also checked for overhanging branches etc, all is clear, also the LNB is new as i thought this might be the problem.

TIA

 

[Robbo]

Yes, you should be raking it in on 12460H, just as well as we are here in the UK, and its not on a frequency affected by a DECT phone.

Did you adjust the LNB skew optimally?

Is the cable kinked or damaged at all, you can discount this by connected the box with a short length right at the dish outside?

Is the box starting to go wrong?, some of the Thomson HD models were known to have power supply issues after a while.

Did you know what the signal quality was before it stopped working? as as far as I know above 50% on Sky boxes on the Qual reading should be OK.