Hometech
Member
- My Satellite Setup
- Samsung SkyHD box & Inspiron 1720 with Windows 7
- My Location
- Norwich
Hello everyone. My first post here. Hope someone can help or just give me some advice.
I had a customer today who has just put up their own 90cm dish to be able to get Romanian tv. He lives both in the UK and Romania and he has a fully paid for viewing card.
He is getting all the channels fine but he cannot watch the one`s he is paying for ie Disney Channel & Cartoon Network yet he is using the same receiver here that he was using in Romania and it worked fine there.
I went round with my meter and he was aligned to Hotbird H, but no signal on Hotbird V.
He also rang the customer care number from his viewing card and they said the only satellite he can get all the channles on in the UK is Intelsat.
Was just wondering if anyone knew if this was the case or am I missing something?
Cheers,
Ryan
I had a customer today who has just put up their own 90cm dish to be able to get Romanian tv. He lives both in the UK and Romania and he has a fully paid for viewing card.
He is getting all the channels fine but he cannot watch the one`s he is paying for ie Disney Channel & Cartoon Network yet he is using the same receiver here that he was using in Romania and it worked fine there.
I went round with my meter and he was aligned to Hotbird H, but no signal on Hotbird V.
He also rang the customer care number from his viewing card and they said the only satellite he can get all the channles on in the UK is Intelsat.
Was just wondering if anyone knew if this was the case or am I missing something?
Cheers,
Ryan