Sky Box, no picture.

excollier

excollier

Bikes, Booze, Rock & Blues
My Satellite Setup
TD 64 and Humax Foxsat HDR with Raydon's custom firmware
My Location
County Donegal - furthest outpost of the EUSSR
Spoke to a family member this morning, says his Sky receiver is showing the epg on screen, and he is getting sound but no picture. No "bad signal" messages. A strange one.
Has anyone else come across this? Before I go over there to start looking for a fault, it strikes me that the receiver is faulty, it's a standard sd Sky box with FSFS card.
Any pointers gratefully accepted.
 
What Make/Model of Box is it, exactly?

Has the box been rebooted to see if the glitch disappears?
 
Not sure, I haven't seen it in several years, so I couldn't say.
He did say that the original installer told him to periodically unplug itfrom power and let it sit for a few minutes before re-booting, so I guess he has tried that route, yes..
 
Mine used to do it occasionally - just a blue screen with no audio/video or messages. A reboot normally fixed it.
 
You could get him to unplug and refit his scart leads as well, but I would bet on the reboot solving things
 
Thanks, I'll pass on the tips.
 
Topper said:
You could get him to unplug and refit his scart leads as well, but I would bet on the reboot solving things
Click to expand...

If the client is getting the epg, then it's a board/component fault.
 
Channel Hopper said:
If the client is getting the epg, then it's a board/component fault.
Click to expand...

True, I was guilty of speed reading....

so what was it then will we find out?
 
Off topic. Ian did you enjoy the ulster grand prix mate?


Sent from my iPhone using Tapatalk
 
Absolutely superb, thanks, got a good spot under the trees just above Jordan's X, stunning action!
Good tv coverage too, thanks BBC NI!
 
Topper said:
True, I was guilty of speed reading....

so what was it then will we find out?
Click to expand...

Yes you will find out, awaiting a call to try to sort it for him, but I suspect the receiver too.
A good time for him to upgrade to a Ferguson Ariva 120 or 150 combi and get HD tv from UK and Ireland in one box!
 
Spoke to him on the phone got him to unplug and re-plug the scart - problem solved, everyone happy!
Thanks all.
 
excollier said:
Spoke to him on the phone got him to unplug and re-plug the scart - problem solved, everyone happy!
Thanks all.
Click to expand...


Ho hum :-ohcrap I'd better carry on speed reading then :-righton
 
This is a strange one. I would always recommend that you try a reboot first. Usually fixes the problem.
 
Miami Vice said:
This is a strange one. I would always recommend that you try a reboot first. Usually fixes the problem.
Click to expand...




It was a displaced SCART issue and has been resolved - a few weeks ago!
 
The EPG arrives on the RGB pins within the connector, to lose the picture entirely suggests the 'fix', may possibly be a loose solder joint has been temporarily joined by reattaching the lead.
 
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