Sky charge to much from my credit card,without upgrading the channel package?

Turok

Turok

Regular Member
Messages
2,237
My Satellite Setup
1,25 Fibostop
Jäger Smr 1224 & Smo 36 Dual Axsis Motor
Dynasat F1
Monterey 140
Drembox 800
sky Pace HD Box
Tagra 2,20 M Fullsize Dish
Echostar 2,40m Mesh for cband!
My Location
Austria
Hello!
today,i first time recogneized,that sky charge me for the six mix package,around 20 pounds more that i payed every month before,without upgrading the package it self,does this often happens,or is this a computer system failure?
what i should do now,charge back the payment,over kredit card,is this posible?
 
Rick

Rick

Retired Mod
Messages
636
My Satellite Setup
Fibo 1.2m HH, Wavefield T90. AzBox HD Premium, Vu+ Duo
My Location
Blackburn, Lancs
Try speaking to Sky 1st. If they are unwilling to refund you then you can ask the credit card company to pull back the payment. If this has been going on for a while they will probably refuse to pull all but the last 1 or 2. They will get the whole payment back though, not just the overpayment. How long has it been going on ?
 
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