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Sky Digital BSkyB, Freesat & Saorsat support forum
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SKY + Fault
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<blockquote data-quote="trigger" data-source="post: 508427" data-attributes="member: 186777"><p>When the box is on a channel and you record there is no problem. As long as you stay on the channel you are recording then the playback is fine.</p><p></p><p>If whilst recording you change to watch another channel the recording shows on the front display that it is still recording. But when the recording is played then at the point that you change to a different channel the playback stops and says "recording interupted".</p><p></p><p>If you record 2 programs at the same time through the planner then they both show recording interupted and play nothing back at all. In the planner the recording shows the time it has recorded as correct (34 mins for a 30 min program) and you can start playback at anytime (ie 12 mins) but it will only show recording interupted. When you stop playback it will show last viewed as later than when playback started. Its as if the recording is there using hard drive space but can´t play it.</p><p></p><p></p><p>Both feeds to the box are 100% OK. It is not the incoming feeds.</p><p>I have done a Sky+ planner rebuild</p><p>I have done a Full system reset</p><p>The hard drive has been swapped</p><p>I have done a software update</p><p></p><p>Does anyone have any other ideas?</p><p></p><p>Thanks in advance</p></blockquote><p></p>
[QUOTE="trigger, post: 508427, member: 186777"] When the box is on a channel and you record there is no problem. As long as you stay on the channel you are recording then the playback is fine. If whilst recording you change to watch another channel the recording shows on the front display that it is still recording. But when the recording is played then at the point that you change to a different channel the playback stops and says "recording interupted". If you record 2 programs at the same time through the planner then they both show recording interupted and play nothing back at all. In the planner the recording shows the time it has recorded as correct (34 mins for a 30 min program) and you can start playback at anytime (ie 12 mins) but it will only show recording interupted. When you stop playback it will show last viewed as later than when playback started. Its as if the recording is there using hard drive space but can´t play it. Both feeds to the box are 100% OK. It is not the incoming feeds. I have done a Sky+ planner rebuild I have done a Full system reset The hard drive has been swapped I have done a software update Does anyone have any other ideas? Thanks in advance [/QUOTE]
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