Sky+ Recording Query???

C

Cupart

Regular Member
My Satellite Setup
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My Location
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So I finaly got installed my quad LNB, called sky to activate the sky+ function and all seemed fine until I started recording via the EPG.

The recording function works, meaning that the box records, the little red light shows and the sky planner shows all is fine.

When I then try to see a recorded program and press start the screen goes all blue and I get the following message: "Recording Interrupted - Please waite" and nothing happens. After a min or so I get the following: "End of Recorded Programme". 'O'-red

When I watch a programme and press record it records and there is no problem in picking it up in the planner and watching it as normal recorded material.

When I then try and pause live channels after a few seconds I get the "Recording Interrupted - Please wait" again... Same if I try and use the instant rewind (when the option is activated)! 'O'-red

Both signal strength are showing between 70% and 80% and quality shows constantly 90%.

I have tried to do a forced software download but no change in the system details:

Manuafcturer: PACE
Model Number: 4.008pi (which means it's a 3100 V2.5)
Version Number: 9F2304
Operating System Version: 1.31B00
EPG Software Version: sky+4.10.c

I have tried to change the instant rewind, done the housekeeping, pulled hair from my head (not much left now) so please someone HELP ME!!!!

Cheers and happy Easter to you all... :)
 
Old software
Should be 1.31B03 and 5.03.g
 
zorba said:
Old software
Should be 1.31B03 and 5.03.g
Click to expand...

So how do I get this updated? I tried the Hold-backup-in-power-on-mains until the forced software update started...
 
Maybe you have to do it a couple of times.Usually if the digibox switches off within ten minutes of updating,then it was succesful.
 
I have now tried the forced update a couple of times but still no luck. Should I keep on trying and would it make any difference? How come it won't update the software?

Should I leave the box on during the night as I've heard that this is when software updates are being sent out?

Any ideas are more than welcome :-)
 
Also, are there any limits (on the difference Sky+ boxes) of what update versions can reach, like the V2.5 can only reach the versions mentioned above?
 
possible box problem .......
 
satelliteman said:
possible box problem .......
Click to expand...

Nope. Called Sky and they re-sent the update signal and 2 min after I hung up the phone it was working as it should. All in all it didn't take more than 4 min from when I dialed the last digit in the sky customer support number (Irish Support Number) until the problem was fixed. BRILLIANT. Easter is saved :)
 
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