Sky Technical problem... Help!

spandon

Member
My Satellite Setup
Newbie,
Sky FreeSat basic only
My Location
Gloucester UK
Hi there,
Before I start I'd just like to say I'm a complete novice in regard to satellite technology and I'd be grateful for any assistance.
I have been running a Sky (basic) FreeSat system with no problems for the last 2 years. The Minidish with cable was already in place from a previous occupier and I sourced a Panasonic box with remote from ebay and got a FreeSat card from Sky.

Over the last two weeks we've started to lose some channels C4, C5, Sky3 Men Motors etc, sometimes they reappear, sometimes not until the next day. Over the last couple of days we have lost signal to all channels completely to return after a few hours. I've tried when the signal was stronger, to update the software and that seems to go throught he process but when I check to see if the version has updated in the System Info Tab in Services Menu it does not show any updated version.

I have tried another Pace Skybox which does exactly the same things re both the software updates and the channel loss. Because of this I assumed it was a problem with the Grundig LNB. I have bought and been sent a new WNC single port F18 to try as a replacement. The only thing is the WNC has a 5 position mark on the body aligned with a single mark on the clamp (which the Grundig doesnt have). Does it relate to what zone you are in?
Can anyone tell me how I need to set this up, what mark should I be on? also do I need to tune the distance from the head of the LNB to the dish as it will be slightly different from the Grundig one?
Am I on the right track?
Many thanks in advance......:-worship
Steve H.
 
Sounds more like the dish may be out of alignment, have you tried tweaking it? If you have, then it could well be the LNB and a simple swap out may do the trick, don't worry too much about the skew setting initially, just see if the LNB makes a difference. :)
 
Thanks Rolf,
I havent moved the dish but I suppose next door's cat could have sat on it!
What is the best way to tune the dish?
I have a cheap sat meter from Lidl's in a box somewhere or should I get other half to look at the signal test page tab and shout when its strongest?
If you use a meter do you have to be on any specific channel or on the signal test page?
Thanks again. :)
Steve H.
 
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