Hi raycer
I have this problem too .......but I thought it was normal !! What did Humax and BBC tell you to do ?
Humax:
Please Note: Following these instructions will NOT delete any recorded programmes, your schedule however will be reset.
To reset your box please:
1. Press Menu on the remote.
2. Using the directional buttons highlight Setup:
3. Press “OK” on the remote (Located in the middle of the directional buttons)
4. Now in the menu please highlight “Factory Reset” and press “OK”
5. Now given the options “Yes” and “No” please highlight “Yes” with the directional buttons and press “OK” to activate the reset
6. Now you are prompted to enter your password, unless you have set one yourself please enter “0000” using the keypad.
7. The box will now say “Initialising All Setting Values” please wait for the box to reset and display the User Settings Page:
8. Please adjust as appropriate (These should be ok as default) and press “OK” when highlighting “Next” in the bottom right of the screen.
9. Press “OK” on the next screen to begin detection; it will search for connected cables and then a check for new software.
10. Once complete please enter your post code using the keypad; Number 1 is a space. (As if typing a text message on a mobile, if you wish to use an on screen keyboard; press the “Opt+” button on your remote) Note: If your post code has 3 numbers please do not put a space.
11. Once your post code has been entered press “OK” to highlight Next and then “OK” again to continue (Note: If your post code isn’t verified please contact us for further information).
12. The box will now search for all available channels; the progress will appear at the bottom of the screen, once finished please press “OK” to save the results.
13. Once the results are saved you will be offered a chance to turn on the Guidance protection (Which can be changed later on) please press “OK” to continue.
14. Now you will see a brief description of settings, please press “OK” to finish.
15. Your box is now ready to function.
BBC:
Some digital receivers, particularly older designs, may not process and display subtitles very well. The following suggestions may help you resolve the problem:
a) Turn the subtitles off and then on again. Depending on your receiver, you may be able to do this directly using the subtitle button on your remote control or via on-screen menus;
b) Select a different television channel, wait until you see the pictures for that channel and then reselect the channel you were originally watching;
c) Turn the digital receiver off using the remote control, then disconnect from the mains by removing the plug. Wait for 10 seconds or longer and plug the receiver back in and switch on as normal.
If this does not solve the problem, you may need to contact your equipment manufacturer or supplier for detailed technical advice or consider perhaps replacing your receiver. Try taking your Freesat receiver back to your dealer and ask for a comparison between one manufacturer and another. As all BBC services are affected in the same way I'm sure this should reveal any diffferences.
