Beebman
Regular Member
- Joined
- Aug 26, 2005
- Messages
- 10
- Reaction score
- 0
- Points
- 0
- Age
- 62
- My Satellite Setup
- Astra 1 & 2
- My Location
- UK
Last week I obtained from the Parisian dealer Serge Surpin a one-year CanalSat card. Yesterday for the first time I inserted it into my Technomate 1500 CI+ receiver and got an invalid card message. I had assumed I'd have to get the card activated so I e-mailed Surpin and got a swift reply saying they had activated the card and it would be working in 30 minutes. Nothing happened so I e-mailed them again.
To cut a long story short, I have contacted Surpin a total of 4 times in the last 24 hours and each time they have attempted to activate my card but without success. They tell me that the chance of a dud card is "one in a thousand". I have also contacted Technomate to see if they could identify any possible problem but they assured me that the receiver should have no difficulties with these cards .
I can confirm that over the past 24 hours I have left the receiver switched on continuously and tuned to various channels in the CanalSat bouquet with the card inserted in the slot with the chip facing upwards.
In spite of the helpfulness of both Surpin and Technomate I'm at a complete loss as to what to do now! Can anyone please suggest anything to help? Maybe I'm doing something wrong which is blindingly obvious to anyone except myself?!
Thanks
David
To cut a long story short, I have contacted Surpin a total of 4 times in the last 24 hours and each time they have attempted to activate my card but without success. They tell me that the chance of a dud card is "one in a thousand". I have also contacted Technomate to see if they could identify any possible problem but they assured me that the receiver should have no difficulties with these cards .
I can confirm that over the past 24 hours I have left the receiver switched on continuously and tuned to various channels in the CanalSat bouquet with the card inserted in the slot with the chip facing upwards.
In spite of the helpfulness of both Surpin and Technomate I'm at a complete loss as to what to do now! Can anyone please suggest anything to help? Maybe I'm doing something wrong which is blindingly obvious to anyone except myself?!
Thanks
David