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Televes ZAS HD problems
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<blockquote data-quote="Steve_W" data-source="post: 807793" data-attributes="member: 385359"><p>Hey all, I scoured the Internet and got no answers but couldnt find an appropriate forum for this. A customer of mine rang and said her Technomate 1000 D had packed up so she'd like an HD box. So I took a Televes </p><p>ZAS HD box round to install (never used them before but my supplier (alltrade) don't supply Technomate.)</p><p></p><p>So the customer told me the incoming signal was ok and just needed a box swap. The feed is Astra 1 and 2 via a 2 way global disecq switch.</p><p></p><p>So I plugged the box in and started the install process. I soon found issues with disecq switching and upon investigation found that the disecq switch was completely corroded, so I cut it out, replaced it plus all cables and f connectors, so essentially it's like a new install, only remaining parts were the 2 LNB's (both in good condition)</p><p></p><p>After then plugging the Televes box back in and doing the install it seemed fine. Then I get a callback the next day and the customer reports the box won't turn on and is just flashing green. I can only assume that the corroded switch caused a short which damaged the receiver. I have since replaced it with a Technomate tm 6800 he and all is well but now I'm stuck with this Televes box which I can't get any support from them about. I know that the simple answer is to just return it to the supplier, but I really want to understand what is wrong with it and if it can be repaired.</p><p></p><p>Anyone know what the fault is and/or got any remedy? Any way of doing a hard reset to force it to factory defaults? Manual is useless!</p><p></p><p>PS sorry if this is in the wrong forum I'm sure a mod will move it!</p><p></p><p>Cheers all...</p></blockquote><p></p>
[QUOTE="Steve_W, post: 807793, member: 385359"] Hey all, I scoured the Internet and got no answers but couldnt find an appropriate forum for this. A customer of mine rang and said her Technomate 1000 D had packed up so she'd like an HD box. So I took a Televes ZAS HD box round to install (never used them before but my supplier (alltrade) don't supply Technomate.) So the customer told me the incoming signal was ok and just needed a box swap. The feed is Astra 1 and 2 via a 2 way global disecq switch. So I plugged the box in and started the install process. I soon found issues with disecq switching and upon investigation found that the disecq switch was completely corroded, so I cut it out, replaced it plus all cables and f connectors, so essentially it's like a new install, only remaining parts were the 2 LNB's (both in good condition) After then plugging the Televes box back in and doing the install it seemed fine. Then I get a callback the next day and the customer reports the box won't turn on and is just flashing green. I can only assume that the corroded switch caused a short which damaged the receiver. I have since replaced it with a Technomate tm 6800 he and all is well but now I'm stuck with this Televes box which I can't get any support from them about. I know that the simple answer is to just return it to the supplier, but I really want to understand what is wrong with it and if it can be repaired. Anyone know what the fault is and/or got any remedy? Any way of doing a hard reset to force it to factory defaults? Manual is useless! PS sorry if this is in the wrong forum I'm sure a mod will move it! Cheers all... [/QUOTE]
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