Tm 1500 Super Problem!!

[stevienire]

After the problems i've had with my TM 4200 I bought a brand new TM 1500 Super which arrived this morning. Now the problems begin!!!

Usals won't move the dish!! I have input the correct latt long etc but the motor refuses to budge. I tried disequc and when I hit either left or right the bloody thing doesn't stop moving. If I hit stop it just continues going,the only way to stop is to turn it off.

Can someone please explain what i'm doing wrong!! Surely I couldn't have 2 dodgy units:mad:

 

[rolfw]

Sounds like the motor is confused, there should be a reset procedure on the motor, try that and then have a go with DiseqC only. Can you borrow a receiver to try with the motor?

 

[the_wizzz]

please list the system info

 

[stevienire]

Problem still not solved after various calls to Technomate today. I have reset the motor, I have umpteen factory resets, I have changed the patch, I have deleted the limts.

There is no problems with usals,however I can't move from say Astra 1 to thor, I have to go to every satellite in between as usals only moves the motor about 5 degrees at a time. Also when in the channel list,if I select a channel on another satellite, it displays moving but doesn't move anywhere. I have to go into the menu,select the satellite I want,the select goto.

 

[the_wizzz]

So why don't you send it back under your guarantee? Otherwise, what is the point of having a guarantee?

 

[Topper]

I have changed the patch,

Please correct me if I am wrong here but you are indicating that you have patched your stb with unoffical software and are now asking Technomate why the unofficial software does not work???