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Satellite TV receivers & systems support forums
DISH SETUP: Single sat, Multi-Sat & Motorised
TNTSAT lnb/transponder configuration
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<blockquote data-quote="Jason2007" data-source="post: 1055832" data-attributes="member: 412619"><p>Thanks for the replies.</p><p>Yes it had occurred that the transition to HD had caused some incompatibility, however the box copes with HD (its why I bought that specific model all those years ago), so that shouldn't be an issue. </p><p>The Via Access card appears to be working, I can pull up the menu and it clearly shows the subscription (Class 0) with a start date of the 30th July (when I inserted it) and end date of 30th July 2022. Its been on now for about 48 hours, with the card inserted so I don't think any additional length of time is likely to do anything.</p><p>The link to the post about the software update is interesting. It talks about an over the air update that caused issues. However the software version on the box says it is a later version, v5.7.8, not the 5.2.2b that the post talks about.</p><p></p><p>I tried phoning the tntsat technical support line, but the phone won't connect. It is a 08 number so presumably that only works from within France.</p><p>I'm thinking the only way to proceed now is to take the box with me, back to France, and connect it up to a dish in France. If it all works just fine there, then maybe it is some bizarre incompatibility with the LNB I have just put on. However assuming the same message appears in France, we can perhaps phone the tntsat number and/or the sagem technical assistance number from the back of the manual. I don't hold up much hope for that, but I suppose it is the only thing to do. If all that fails, I'll just have to buy another decoder.</p><p></p><p>Thanks</p><p></p><p>Jason</p></blockquote><p></p>
[QUOTE="Jason2007, post: 1055832, member: 412619"] Thanks for the replies. Yes it had occurred that the transition to HD had caused some incompatibility, however the box copes with HD (its why I bought that specific model all those years ago), so that shouldn't be an issue. The Via Access card appears to be working, I can pull up the menu and it clearly shows the subscription (Class 0) with a start date of the 30th July (when I inserted it) and end date of 30th July 2022. Its been on now for about 48 hours, with the card inserted so I don't think any additional length of time is likely to do anything. The link to the post about the software update is interesting. It talks about an over the air update that caused issues. However the software version on the box says it is a later version, v5.7.8, not the 5.2.2b that the post talks about. I tried phoning the tntsat technical support line, but the phone won't connect. It is a 08 number so presumably that only works from within France. I'm thinking the only way to proceed now is to take the box with me, back to France, and connect it up to a dish in France. If it all works just fine there, then maybe it is some bizarre incompatibility with the LNB I have just put on. However assuming the same message appears in France, we can perhaps phone the tntsat number and/or the sagem technical assistance number from the back of the manual. I don't hold up much hope for that, but I suppose it is the only thing to do. If all that fails, I'll just have to buy another decoder. Thanks Jason [/QUOTE]
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Satellite TV receivers & systems support forums
DISH SETUP: Single sat, Multi-Sat & Motorised
TNTSAT lnb/transponder configuration
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