Hi Guys,
Firstly, sorry if i have posted this in the wrong section but i wasn't sure where to post it.
I'm helping set up a TELE System - TS9000 TIVU for a friend of the family and i'm running into a few problems when searching for channels. The smartcard has been activated and i have checked that on the TIVUsat website. I have made sure that its pointing to Hotbird E13.
It can find all the Rai channels and i think most of the premium channels. The only channels that it cant fine are the Mediaset channels (see pic below). I also searched with the transponder range of 11919 Vand it only found a few polish channels.

Any ideas? I'm sorry for the lack of technical details but i'm a bit new to the satellite world.
Many thanks,
Vinny
Firstly, sorry if i have posted this in the wrong section but i wasn't sure where to post it.
I'm helping set up a TELE System - TS9000 TIVU for a friend of the family and i'm running into a few problems when searching for channels. The smartcard has been activated and i have checked that on the TIVUsat website. I have made sure that its pointing to Hotbird E13.
It can find all the Rai channels and i think most of the premium channels. The only channels that it cant fine are the Mediaset channels (see pic below). I also searched with the transponder range of 11919 Vand it only found a few polish channels.

Any ideas? I'm sorry for the lack of technical details but i'm a bit new to the satellite world.
Many thanks,
Vinny