update menu on Sky+HD - not working after

J

jillyxxxx

Member
My Satellite Setup
sky hd
My Location
UK Europe
Last night my Sky+HD box updated to the 'new menu' - now when I switch on the box I have 'No satellite signal received' on all channels.
The Signal Strength and quality are 100%.
Have tried disconnecting power and restarting - nothing.

The box is a Sky + HD Samsung.
Any ideas gratefully received ....
 
Welcome to the forum jillyxxxx

Well I do not have either sky+ or HD however it sounds like you have not got a good software download. I am assuming the procedure is still the same with sky+ HD stb to try to force an update:-
Power off by removing power press backup button, hold and power on until 3 lights, then download should begin and you let go of backup button.


this thread also seems to have some tips

http://www.satellites.co.uk/satelli...e/157505-tips-tricks-your-sky-hd-sky-box.html
 
How many feeds do you have?

Single Feed Mode springs to mind.
 
Thanks for tips - I forced the back up still no signal .
The EPG showing is Sky +8.4.0 multiplatform V-3.0.0
I have a single feed.

Anything else you can think of ?
 
Single Feed Mode.

> Make sure feed is plugged into Dish Input 1
> Press Services
> Press Right Arrow and highlight Settings
> Press Down Arrow and highlight Picture
> Press 01 Select
> The Installer setup tab will now appear
> Scroll down and select the Single Feed Mode option
> Press the Right Arrow and change it from OFF to ON
> Press the Green Button to Save the settings, press select

Let the box reboot and your done :)
 
Glad your up and running :)
 
I have dual feed and new epg and only have signal on one input. When i reset the signal shows on the other input.
Unfortunately i can't get the default transponder 11.778 so i can't do a full download.
Any ideas?
Thanks
 
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