On November 27, 2012, MultiTV will undergo a frequency change due to satellite upgrade. This change will require customers to input the newFREQUENCY (12522) and new SYMBOL RATE (27.000) and rescan their digiboxes in order to receive services on the new frequency. The upgrade will extend MultiTV’s coverage beyond West Africa into parts of Southern Africa. Please note, however, that those with auto rescan boxes will only have to turn it ON and OFF to receive the new service.
Please identify your box and follow the rescanning instructions below according to digibox type.
For further assistance, please call +233 302 211 680 or +233 302 211 688.