Advice Needed 2nd hand Technisat Multytenne arrived dented - will it still work?

[eb80]

After this thread, I ordered a used Technisat Multytenne dish online from the Netherlands. It arrived today, but with a big dent in the face of it. Is there any chance it will still work?

I'm really upset, I should have just bought a new one. What a waste of money!

 

[Analoguesat]

Can you provide a pic of the damage? Any distortion of the dish face will degrade the performance of a dish. However the main European satellites are so strong these days you can get away with surprising amounts of damage distortion without losing much signal - for years I have used one 80cm dish I was given that had been bent over double by some kids. I spent an afternoon carefully straightening out and its still in use today as my 3E dish!

 

[hairybadger]

After this thread, I ordered a used Technisat Multytenne dish online from the Netherlands. It arrived today, but with a big dent in the face of it. Is there any chance it will still work?

I'm really upset, I should have just bought a new one. What a waste of money!

With a photo you'd stand a better chance of a useful reponse

edit: sorry - didn't see @Analoguesat 's reply. Mods can delete this!

 

[Lazarus]

With a photo you'd stand a better chance of a useful reponse

edit: sorry - didn't see @Analoguesat 's reply. Mods can delete this!

We know we can

 

[eb80]

Sorry, these photos aren't great, I will go and try and get a better one. I'm thinking it won't work, because the dish is supposed to only just work when it's not got a big dent in it.

https://imgur.com/2LsFlRN

https://imgur.com/JoRnnj4

 

[eb80]

Buy cheap, buy twice...

https://imgur.com/Eg8n2GJ

https://imgur.com/aEA9whM

 

[Analoguesat]

Was it described as damaged or dented in the advert or has it been damaged in transit?

 

[eb80]

Was it described as damaged or dented in the advert or has it been damaged in transit?

He said the dish was in 'good condition', no mention of any damage. The damage doesn't seem to have happened in transit as there's no sign of that and there is a fine layer of dried saltwater over the whole dish which would have been disturbed if it had happened in transit, but it's not. There's nothing I can do, though, as it was through a classifieds site, not Ebay.

It's really upsetting to see as it's actually a really nice dish to look at apart from that.

 

[RustySpoons]

How did you pay, if you used PayPal you can do something about it, or if you used a credit card?
Do you have a link to the original sale with pictures?
It would say that it might not have been packed properly and the LNB/Arm has dented it.

 

[RimaNTSS]

Yes, it does not look nice with such a dent . But, as it was already mentioned, signals from main sats are so poverful than you will still be able to get this dish to work. But, why not say something to the seller? Or, if payment was via PayPal make complain and 100% you will get your money back.

 

[eb80]

Yes, it does not look nice with such a dent . But, as it was already mentioned, signals from main sats are so poverful than you will still be able to get this dish to work. But, why not say something to the seller? Or, if payment was via PayPal make complain and 100% you will get your money back.

I will try but I sent a direct payment, I don't have any payment protection. It's very unlikely he will do anything. And in a way, I don't want to see him out of pocket as he did me a favour by sending from the Netherlands.

It would say that it might not have been packed properly and the LNB/Arm has dented it.

Yes, looking again it seems you are right: the arm, which is very, very heavy (don't know why) has bashed into the back of the dish which is very light and aluminium.

I could try this dish on 5W and buy another digidish 45 to use with the Multytenne LNB, but this was only meant to be a stop-gap until I move house and can have a massive dish for these sats, and another for 5W.

If only this dish had arrived during the snow I could have gone sledging down the hill on it

 

[RustySpoons]

I will try but I sent a direct payment, I don't have any payment protection. It's very unlikely he will do anything. And in a way, I don't want to see him out of pocket as he did me a favour by sending from the Netherlands.



Yes, looking again it seems you are right: the arm, which is very, very heavy (don't know why) has bashed into the back of the dish which is very light and aluminium.

I could try this dish on 5W and buy another digidish 45 to use with the Multytenne LNB, but this was only meant to be a stop-gap until I move house and can have a massive dish for these sats, and another for 5W.

If only this dish had arrived during the snow I could have gone sledging down the hill on it

I'm not familiar with this dish construction, I have seen them and think they are lovely looking things.
I'm wondering about pouring hot water over the back and try and massage it?
Or look for a local engineering company or a panel beater? Someone can get that right I'm sure.

Did the shipping have any insurance?

 

[TJExcalibur]

I'm not familiar with this dish construction, I have seen them and think they are lovely looking things.
I'm wondering about pouring hot water over the back and try and massage it?
Or look for a local engineering company or a panel beater? Someone can get that right I'm sure.

Did the shipping have any insurance?

Its a dish not a woman. More hot water darling, oh lovely do press harder....ahhhhh..sigh......

 

[RustySpoons]

Its a dish not a woman. More hot water darling, oh lovely do press harder....ahhhhh..sigh......

To some of us a dish has curves in all the right places and might even be preferable.

 

[Captain Jack]

I best not mention all this to my wife!

 

[archive10]

I will try but I sent a direct payment, I don't have any payment protection. It's very unlikely he will do anything. And in a way, I don't want to see him out of pocket as he did me a favour by sending from the Netherlands.

Yes, looking again it seems you are right: the arm, which is very, very heavy (don't know why) has bashed into the back of the dish which is very light and aluminium.

Since you seem to accept that the dish was damaged in transit, and you feel it is unlikely that you will get anything out of the Dutch gentleman, then there is only one way forward:

1) put the antenna up, and see if it works well enough as-is.
1.a) what satellites are you looking for?

be happy. AND/OR:

2) Disassemble the brackets from the dish.
3) Gently press the bulge back into shape by placing the dish on a large pillow, and pressing with hands against a suitably folded tea-towel or towel.
4) Re-assemble dish, try reception again, and see if it made any real difference.

Then decide wether to go "oh, well" and get another dish (e.g. a T55) or a motorised etc.

 

[RustySpoons]

Since you seem to accept that the dish was damaged in transit, and you feel it is unlikely that you will get anything out of the Dutch gentleman, then there is only one way forward:

1) put the antenna up, and see if it works well enough as-is.
1.a) what satellites are you looking for?

be happy. AND/OR:

2) Disassemble the brackets from the dish.
3) Gently press the bulge back into shape by placing the dish on a large pillow, and pressing with hands against a suitably folded tea-towel or towel.
4) Re-assemble dish, try reception again, and see if it made any real difference.

Then decide wether to go "oh, well" and get another dish (e.g. a T55) or a motorised etc.

I think option 3 is a good idea

 

[archive10]

I think option 3 is a good idea

Let me re-phrase that.

3) Gently press the bulge back into shape by placing the dish with the back on a large (non-foam) cushion, and placing a tea-towel or towel folded two-four times over the bulge, and THEN pressing gentlty but firmly down on the bulge until it yields.

You are probably unlikely to get the dish back into it's original shape, but the new shape is likely to be better than the old, distorted shape.

If you want to do it any better, you probably need to get a second multytenne, make concrete cast of the back, strip the bent dish of paint, hammer the bent dish into shape against the concrete form, and then re-paint the dish. (Or just get a new cheap dish like the T55 for the temporary installation.)

 

[eb80]

Let me re-phrase that.

3) Gently press the bulge back into shape by placing the dish with the back on a large (non-foam) cushion, and placing a tea-towel or towel folded two-four times over the bulge, and THEN pressing gentlty but firmly down on the bulge until it yields.

You are probably unlikely to get the dish back into it's original shape, but the new shape is likely to be better than the old, distorted shape.

If you want to do it any better, you probably need to get a second multytenne, make concrete cast of the back, strip the bent dish of paint, hammer the bent dish into shape against the concrete form, and then re-paint the dish. (Or just get a new cheap dish like the T55 for the temporary installation.)

Thank you. There is a man who does car dents just round the corner from me, I wonder if he could do anything? But the cost might be more than a new dish.

I can't go down the t55 route until I have moved: listed building in a conservation area.

 

[eb80]

To some of us a dish has curves in all the right places and might even be preferable.

Charming! And on International Women's Day as well