help

telly2

Regular Member
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#1
Sent my girlfriends dad his new FTV card to Germany and has been in his digibox for about 24hours but still not activated yet. would rebooting the box work or do we have to wait a bit longer. If not is there a number we can ring for him.
 

rolfw

Believe it when I see it Admin.
Staff member
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1,287
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
#2
Is this a replacement for an old card Telly2? If not you will need to phone the number listed for the Free to View cards in the services menu under Phone Numbers.
 

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,700
Likes
1,287
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
#4
Should then start up automatically, does the box recognise the card?
 

telly2

Regular Member
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0
#5
As far i know all he is geting for itv 4 and 5 is the osm his other channals are the same as with the old card . maybe rebooting is worth a try otherwise we will phone up . If we ring up do you know what details they ask for.

many thanks

PS love the flying pigs
 

rolfw

Believe it when I see it Admin.
Staff member
Messages
37,700
Likes
1,287
My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
#6
They ask for the old card number again possible, but mainly the box version number and serial number.
 

Leee

Regular Member
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515
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0
My Satellite Setup
Sky+ v2 (120Gb); DM7020Si*motorised; PC/S2-3200
My Location
47°N/8°E/490m
#8
For the activation of my FTV card, they wanted EVERYTHING from the System Details in Services - 4 - System details.

That's box serial, card serial, software versions and so on.....so make sure that if someone's calling on your behalf that you have that information to hand :)
 
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