mgyi99
Member
- Joined
- Aug 29, 2007
- Messages
- 18
- Reaction score
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- Age
- 39
- My Satellite Setup
- Phoenix Apollo CI Digital Satellite Receiver
- My Location
- London
Hi,
I had a motorised system installed and the installer scanned for the channels using his meter for about 5 or 6 satellites including Hellas Sat, Turk Sat, Hot Bird, Astra and a couple of others. Everything was fine for two days until I decided to do a manual scan for other satellites as I wanted to receive channels from other satellites too....
So I went through the instructions for my Phoenix Apollo receiver and then started moving the motor left until it finds a signal as it told me too, but I tried about 3 satellites and no signal was being found. After trying this for a couple of hours, I realised after that I was getting no signal at all for any of the satellites that the installer guy had set up so now I can't watch anything. It seems to me like the dish isn't pointing in the correct position anymore which is why I'm getting no signal.
On the screen, the receiver was telling me that I was getting a signal from ASIASAT 105 degrees east, but my dish wasn't even pointing in that direction!!! When I scanned for channels on ASIASAT, it retrieved Russia Today, Al Jazeera English and some others, but I checked and you can't even get that channel on ASIASAT.
So in a nutshell, the receiver or the motor has its positions all messed up and thinks its pointing at a different satellite when its pointing at somewhere else.
Also just to mention, at first, I thought it could be the cable because I found that it was loose at the back of the receiver and after that is when I started getting no signal, but I'm still getting channels as explained above, so surely the LNB isn't the problem??? or is it?
I really don't know what to do, do I have to reset the motor? If so, what do I do after?
Thanks so much for your help!!!
I had a motorised system installed and the installer scanned for the channels using his meter for about 5 or 6 satellites including Hellas Sat, Turk Sat, Hot Bird, Astra and a couple of others. Everything was fine for two days until I decided to do a manual scan for other satellites as I wanted to receive channels from other satellites too....
So I went through the instructions for my Phoenix Apollo receiver and then started moving the motor left until it finds a signal as it told me too, but I tried about 3 satellites and no signal was being found. After trying this for a couple of hours, I realised after that I was getting no signal at all for any of the satellites that the installer guy had set up so now I can't watch anything. It seems to me like the dish isn't pointing in the correct position anymore which is why I'm getting no signal.
On the screen, the receiver was telling me that I was getting a signal from ASIASAT 105 degrees east, but my dish wasn't even pointing in that direction!!! When I scanned for channels on ASIASAT, it retrieved Russia Today, Al Jazeera English and some others, but I checked and you can't even get that channel on ASIASAT.
So in a nutshell, the receiver or the motor has its positions all messed up and thinks its pointing at a different satellite when its pointing at somewhere else.
Also just to mention, at first, I thought it could be the cable because I found that it was loose at the back of the receiver and after that is when I started getting no signal, but I'm still getting channels as explained above, so surely the LNB isn't the problem??? or is it?
I really don't know what to do, do I have to reset the motor? If so, what do I do after?
Thanks so much for your help!!!