squirrelzor
Member
- Joined
- Dec 6, 2022
- Messages
- 10
- Reaction score
- 3
- Points
- 3
- Age
- 36
- My Satellite Setup
- Next HD 2000 FTA, Triax 88CM Dish
- My Location
- London
Hello everyone, I'd really appreciate any help or advice about this situation.
Been watching turkish channels from turksat and setup worked great for 10+ years. Couple months back had scaffolding put up outside and the builders moved the satellite and it still worked. Couple days ago they finished up and removed the scaffolding but when they went to put back our satellite none of our turkish channels worked and only picks up some english channels including sky and bt etc.
The supposed engineer they had that put the satellite back tried for about 2 hours he had a small labgear tool with a screen he used and told me it's picking up signal that the satellite has changed to 3A/4A as well ( cause I told him it should be 2A) and might be a problem with the receiver and left so I got my old technomate out and still same issue. Now I'm going back and forth with the contractors trying to get them to sort it out but they don't want to take responsibility.
I noticed the satellite is about half a metre higher on the wall than it used to be and roughly facing the same direction but I can't be sure, I've spent hours doing searches and nothing.
I don't know what to do the guy that had installed our satellite many years ago has passed away. I've done multi satellite blind searches just brings up english channels which I already have on our normal antenna. Do you think this is just an alignment thing or could they have damaged the LNB on the dish?
Been watching turkish channels from turksat and setup worked great for 10+ years. Couple months back had scaffolding put up outside and the builders moved the satellite and it still worked. Couple days ago they finished up and removed the scaffolding but when they went to put back our satellite none of our turkish channels worked and only picks up some english channels including sky and bt etc.
The supposed engineer they had that put the satellite back tried for about 2 hours he had a small labgear tool with a screen he used and told me it's picking up signal that the satellite has changed to 3A/4A as well ( cause I told him it should be 2A) and might be a problem with the receiver and left so I got my old technomate out and still same issue. Now I'm going back and forth with the contractors trying to get them to sort it out but they don't want to take responsibility.
I noticed the satellite is about half a metre higher on the wall than it used to be and roughly facing the same direction but I can't be sure, I've spent hours doing searches and nothing.
I don't know what to do the guy that had installed our satellite many years ago has passed away. I've done multi satellite blind searches just brings up english channels which I already have on our normal antenna. Do you think this is just an alignment thing or could they have damaged the LNB on the dish?