sky on demand

t.m

t.m

Regular Member
Messages
88
Location
Stockholm
My Satellite Setup
1.2 metre dish
Amstrad dx90 sky+ h.d box
My Location
stockholm
Would like to start the thread by saying that i have had help thus far from the BRILLIANT blue platinum. Have managed to connect to the on demand server but can`t download any content. It records for a second and then says press record to continue but nothing happens. In the planner it says recording failed ! Any help anyone please ???
 
BLUEPLATINUM

BLUEPLATINUM

Specialist Contributor
Messages
951
Location
Maspalomas, Gran Canaria
My Satellite Setup
ITSarria LTE Internet, 2 X SKY HD, Invacom C120 quad LNB, Raven 2.4m offset dish, TDT (Spanish freeview)
My Location
Maspalomas, Gran Canaria
Just to add some extra information.

t.m. is receiving 2E and 2F PE beams, I think Demand relies on this. He is using OverPlay Smart DNS and has configured the network settings on his Sky box appropriately. I have seen the settings and they look good to me. He also has a Smart TV and is connecting to BBC iPlayer etc. successfully via the same router and with the same SmartDNS settings.
 
T

tothbros

Member
Messages
250
My Satellite Setup
150cm Gibertini, Andrews (CM) feedhorn, LNB: C120 flange Invacom QDF-031, Sky+HD box
My Location
Budapest, Hungary
we have seen problems with overplay smart dns and sky on demand in recent weeks. usually it started working again after a few restarts, or the next day.
it is recommended to configure the dns servers on a router and connect the sky box to this router.
 
BLUEPLATINUM

BLUEPLATINUM

Specialist Contributor
Messages
951
Location
Maspalomas, Gran Canaria
My Satellite Setup
ITSarria LTE Internet, 2 X SKY HD, Invacom C120 quad LNB, Raven 2.4m offset dish, TDT (Spanish freeview)
My Location
Maspalomas, Gran Canaria
I am using Overplay. The only problem is that sometimes the new search reports an error and reverts to the old search.

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T

tothbros

Member
Messages
250
My Satellite Setup
150cm Gibertini, Andrews (CM) feedhorn, LNB: C120 flange Invacom QDF-031, Sky+HD box
My Location
Budapest, Hungary
what t.m. describes is when the IP address is rejected by the sky servers.
before december there used to be 2 scenarios:
- if connected with a foreign IP, in the network menu connection showed all OK, but when you tried to download something, the same thing happened what t.m. describes.
- if connected with a uk ip or a compatible dns server, downloads worked fine.

lately something changed:
- in some cases, even if you are using a vpn with a UK IP, on demand connection says FAIL in the network menu, so you cant even get to the on demand section to attempt downloading.
plus the 2 scenarios mentioned above.
it seems that the box deals with different UK IP addresses differently now.
 
t.m

t.m

Regular Member
Messages
88
Location
Stockholm
My Satellite Setup
1.2 metre dish
Amstrad dx90 sky+ h.d box
My Location
stockholm
what t.m. describes is when the IP address is rejected by the sky servers.
before december there used to be 2 scenarios:
- if connected with a foreign IP, in the network menu connection showed all OK, but when you tried to download something, the same thing happened what t.m. describes.
- if connected with a uk ip or a compatible dns server, downloads worked fine.

lately something changed:
- in some cases, even if you are using a vpn with a UK IP, on demand connection says FAIL in the network menu, so you cant even get to the on demand section to attempt downloading.
plus the 2 scenarios mentioned above.
it seems that the box deals with different UK IP addresses differently now.
I can playback the videos marked with a playback symbol. It simply does not want to download anything
 
T

tothbros

Member
Messages
250
My Satellite Setup
150cm Gibertini, Andrews (CM) feedhorn, LNB: C120 flange Invacom QDF-031, Sky+HD box
My Location
Budapest, Hungary
I can playback the videos marked with a playback symbol. It simply does not want to download anything
that means it does not work. the playback symbol is assigned to programmes that are loaded onto the box via satellite, not internet.
 
T

tothbros

Member
Messages
250
My Satellite Setup
150cm Gibertini, Andrews (CM) feedhorn, LNB: C120 flange Invacom QDF-031, Sky+HD box
My Location
Budapest, Hungary
on the sky box go to:
"services" - "settings" - press select, go left to "network"...what do you see there?
 
t.m

t.m

Regular Member
Messages
88
Location
Stockholm
My Satellite Setup
1.2 metre dish
Amstrad dx90 sky+ h.d box
My Location
stockholm
on the sky box go to:
"services" - "settings" - press select, go left to "network"...what do you see there?
Connection to broadband router ok
Connection to on demand ok
ip address of the skybox........................
DHCP off
 
Topper

Topper

Amo Amas Amant Admin
Staff member
Messages
23,126
My Satellite Setup
IDD CI24 ECONO MM Penta 1.20 Galaxy II
1.2Mtr Polar MTG yes it has been on the arc for 25 years and is now fixed on 13 East using two pairs of rusty molegrips. Unlike me they never groan but always perform.
My Location
Blackburn, Lancashire
Connection to broadband router ok
Connection to on demand ok
ip address of the skybox........................
DHCP off

Well not knowing much about Sky setups but networks in general if DHCP is off there and there is no IP address allocated to the skybox then it can never work. I would suspect you need to either pre-allocate a IP address from your local network in the stb setup somewhere or switch on DHCP and let it obtain one itself from your router.
 
t.m

t.m

Regular Member
Messages
88
Location
Stockholm
My Satellite Setup
1.2 metre dish
Amstrad dx90 sky+ h.d box
My Location
stockholm
Well not knowing much about Sky setups but networks in general if DHCP is off there and there is no IP address allocated to the skybox then it can never work. I would suspect you need to either pre-allocate a IP address from your local network in the stb setup somewhere or switch on DHCP and let it obtain one itself from your router.
There is of course an ip address there but i am not Writing what it is here. I have been informed by an expert that the DHCP should be set to off
 
BLUEPLATINUM

BLUEPLATINUM

Specialist Contributor
Messages
951
Location
Maspalomas, Gran Canaria
My Satellite Setup
ITSarria LTE Internet, 2 X SKY HD, Invacom C120 quad LNB, Raven 2.4m offset dish, TDT (Spanish freeview)
My Location
Maspalomas, Gran Canaria
He has allocated a fixed IP address on his network to the Sky box.

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T

tothbros

Member
Messages
250
My Satellite Setup
150cm Gibertini, Andrews (CM) feedhorn, LNB: C120 flange Invacom QDF-031, Sky+HD box
My Location
Budapest, Hungary
okay, that's fine, i have the same setup: dhcp is off on my router (as its a 2nd router), and i did the same thing: i manually set the ip address for the sky box...works perfectly, that's not he issue here.
 
T

tothbros

Member
Messages
250
My Satellite Setup
150cm Gibertini, Andrews (CM) feedhorn, LNB: C120 flange Invacom QDF-031, Sky+HD box
My Location
Budapest, Hungary
overplay has several dns server pairs, apart from the one mentioned on the website. i had a lengthy correspondence with them regarding another issue, and i was given these...not sure if i'm at liberty to give them out...not in the open forum, anyway.
 
hairybadger

hairybadger

Bricoleur
Messages
1,370
Location
46.1N 6.4E
My Satellite Setup
see sig
My Location
near Geneva, Haute-Savoie, France
There is of course an ip address there but i am not Writing what it is here. I have been informed by an expert that the DHCP should be set to off
It'll be a private IP address anyway - probably 192.168. something... harmless to let the outside world see it :)
 
t.m

t.m

Regular Member
Messages
88
Location
Stockholm
My Satellite Setup
1.2 metre dish
Amstrad dx90 sky+ h.d box
My Location
stockholm
It'll be a private IP address anyway - probably 192.168. something... harmless to let the outside world see it :)
O.k thankyou Hairybadger
 
BLUEPLATINUM

BLUEPLATINUM

Specialist Contributor
Messages
951
Location
Maspalomas, Gran Canaria
My Satellite Setup
ITSarria LTE Internet, 2 X SKY HD, Invacom C120 quad LNB, Raven 2.4m offset dish, TDT (Spanish freeview)
My Location
Maspalomas, Gran Canaria
overplay has several dns server pairs, apart from the one mentioned on the website. i had a lengthy correspondence with them regarding another issue, and i was given these...not sure if i'm at liberty to give them out...not in the open forum, anyway.
Mine is working but the DNS server they have given me is not the same as the Ops.

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T

tothbros

Member
Messages
250
My Satellite Setup
150cm Gibertini, Andrews (CM) feedhorn, LNB: C120 flange Invacom QDF-031, Sky+HD box
My Location
Budapest, Hungary
n
Mine is working but the DNS server they have given me is not the same as the Ops.

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then t.m. should try the same ones you're using.

as for the local ip address...if the network test says connection is OK, that means the box has a live internet access.
thats another issue that the sky server rejects his IP address. changing the dns servers on the router might solve that. when doing so, it's recommended to restart the sky box (unplug from the mains)

also, there is such a thing called "clearing the DNS cache"...but this might take us too far. an IT guy did that for me once, after i played around with too many vpn/dns providers...
 
Last edited:
t.m

t.m

Regular Member
Messages
88
Location
Stockholm
My Satellite Setup
1.2 metre dish
Amstrad dx90 sky+ h.d box
My Location
stockholm
then t.m. should try the same ones you're using.

as for the local ip address...if the network test says connection is OK, that means the box has a live internet access.
thats another issues that the sky server rejects his IP address. changing the dns servers on the router might solve that. when doing so, it's recommended to restart the sky box (unplug from the mains)
Hi Blue. should i change my settings ?
 
BLUEPLATINUM

BLUEPLATINUM

Specialist Contributor
Messages
951
Location
Maspalomas, Gran Canaria
My Satellite Setup
ITSarria LTE Internet, 2 X SKY HD, Invacom C120 quad LNB, Raven 2.4m offset dish, TDT (Spanish freeview)
My Location
Maspalomas, Gran Canaria
t.m I have pmd you.

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