Recent content by froggs

hi rolf I have been talking to the guys down a S*y technical and they say that all software is downloaded on default transponder 4 - 11.778 V / 27.5 and FEC 2/3 along with the EPG and background Audio. Hope this Helps. P.S, All S*Y installers are told to align dish's using transponder 4 to...

as far as i know , i can find out for sure from technical, there was suposed to be a backup transponder in case the default was down.:)

software downloads occour at different stages depending on box make and usualy amstrad always seem to be the first with new versions as most box's are on version 3.1a.5 amstrad are on 3.1a.6. a while back s_y was testing area's of the software which caused faults on some customers cards, the...

hi, cards will activate on software versions 3.0.11 and above, downloads occour on frequency 11.778 V / 27.5 and FEC 2/3 as this is the first and default frequency the stb search's for upon setup, card swap out's as far as i know was due to a security issue which no further comments were made on:)

hi, some stb's are refusing to accept the new software, sky are aware of this problem and are repeatedly sending the signal to force updates, as one of you mentioned earlier, a forced update using the backup button doesn't work either, one of the main reasons the software has been changed was...

i am not trying to start an argument, but give it time, all of your box's as you said are within the first year, which means you must have them connected to a phone line, the sky plus box exspecialy, as it states on the sky + package it must be connected to a phone line, I also said the...

to stop all the confusion, the phone connection only applies to a new stb on the extra subscription from sky, this means if you phone sky tommorrow to get a subsidised second subscription (£12) then sky would expect you to have both the new stb and the old one reconected to the same phone line...

when a second subscription is taken out (extra stb) both stb's must be connected to the same phone number for a minium of 12months even if you have had the first stb for more than a year, and both box's are checked once a month by a fully computerised system, which will automatically switch your...

to simplyfie the answer, customers think they will get box office for free if they enter the 123 digits in the digibox's telephone prefix menu, so when the digibox recieves the signal from sky to fone home all it does is phone 123 ( the talking clock ), and it will keep calling the talking clock...

hi, there was a memo going around work stating that there were a certain number of digibox which where not upgrading to new versions of software, the solution from sky was that they would be contacting customers to inform them they where intitled to the latest stb free of charge, but where not...

I work for sky digital, and have visited many customer's now with the same fault, the digibox keeps using the phone line and they have recieved a huge bill from bt, the reason being, there was an add in on the internet posted by some daft lad stating, put 123 in the telephone prefix menu on the...

Hi, Can anyone point me in the right direction?, Is it possible to recieve any other channels in the uk using an old sky analogue box pointed at any other satalite. or using a sky digital reciever to pick any thing other than astra 28.8 degrees east. thanks for any advise given!

Hi, Just two questions, They say that they will continue to broadcast FTA channels for the time being, is this, (1) because of the Pace £99 stb or (2)because the goverment want the BBC to maintane DVB Broadcasting. Also If itv stop broadcasting tommorrow will they want there boxes back because...

hi, There is an internal mail circulating round the workplace at $ky's call center in livingston, that states that NT-L are going into admin same as i-TV, which in turn as halted there plan to make engineers redundant, they have set this back by two weeks, which if you an engineer you will be...

Hi , Before i start, i am only posting this for infomation & educational purposes only! so don't give me any grief back, plus is only a benafit if you live in or near Sheffield! ( you will see why ) Anyway, there is a computer fair held at Don Valley Stadium at Sheffield about every fortnight...