Recent content by LynnC

Engineer came out and the problem was at the dish end, he replaced parts and it's working fine again now. Most grateful for all your help. Lynn

All else failed... so I emailed complaints dept and reminded them of the finer details of the sale of goods act... they responded by calling me to arrange a free engineer's visit... result!

I think I have run out of options now... looks like I will have to ring Sky again. Thanks for all your help.

I'm in Millom.

What is the LNB? Note you're in west Cumbria... so am I.

Hi again... hubby checked the wire, it is ok for connection and the center core is actually a little longer than the other wire.

Hmmm... think I'm stuck now. I can't work out how to get the connector off the wire.

When I switched the cables the system setup showed the dodgy cable, now in 1, as not bringing in a signal. Curiously, when I switched them the dodgy cable brought in a signal for a few seconds, long enough to hear Colleen Nolan speak one sentence, then it went away again.

And... there is no signal showing on cable 2 in system setup.

I switched the cables, and the one that is for recording doesn't bring in a signal. I take it this means that the problem is indeed with the cable. That said, the cable has never been moved and couldn't possibly have suffered any sort of damage where it is. Could it be that the cable has been...

Thanks... the guy I spoke to in India suggested that it was a problem with one of the cables into the box. I took them out to check that they were both ok, which they appeard to be. What should, or should not, happen if I swap the cables around?

Hi... Sky + will record, but when it does there are no other channels available, other than the one it is recording. I called Sky about this and they offered to send out an engineer for a payment of £65. I asked if this payment would be returned to me if the fault is with the system, they...